Our Work

Our Work

Year 2011


People assisted: 665
Nationalities: 38
Reviews Lodged: 20
Volunteer hours: 2267

Become a Volunteer

Volunteer Work

Hundreds of people have volunteered with CASE since its inception, providing thousands of hours of time to ensure the legal rights of refugees are upheld.  In 2011 a total of 2267 hours of volunteers time was recorded.  Each month time is donated by a team of volunteer lawyers, law and social work students and migration agents.  Without their continued support, CASE would not have been able to achieve all it has in such a short time.

If you are a Registered Migration Agent wishing to volunteer - please contact our office, otherwise applications to volunteer in  2012 are now closed.
Applications will be open from 1st-30th November 2012, if you wish to apply for a position in 2013.  The job descriptions and training requirements are listed here, along with the Volunteer Application Form.

Should you be interested in volunteering with CASE in the future, we ask that you first read the Volunteer Position descriptions listed here:
1/ Client Interviewers
2/ Migration Agents for the Family Reunion Project
3/ Office Volunteers
4/ Interpreters and Translators

Volunteer Requirements

CASE volunteers will be required to:

  • Attend an informal interview
  • Provide a Statutory Declaration and Confidentiality Statement
  • Complete a Membership Form and Volunteer Application Form and pay the membership fee
  • Attend 3 seperate training sessions


Volunteer Training

BUILDING BRIDGES TRAINING
This training is held in conjunction with CARAD, ASeTTS, ERC and Women's Health Care. We discuss how to relate to and interview clients from different cultures who have experienced torture & trauma. It also covers volunteer boundaries, appropriate behaviour and working with interpreters. This training takes place quarterly throughout the year on a Saturday from 9am-3pm.

LEGAL TRAINING
The Principal Solicitor/ Migration Agent will conduct a 2.5hour legal training session where we explain our work for asylum seekers and those wishing to bring family members to Australia. We will discuss different visa types, DIAC forms, our clinic structure and volunteer requirements. This training is conducted at the CASE office and takes place on a Saturday from 9am - 12pm.

LEAP MIGRATION MANAGER
CASE uses the LEAP Migration Manager Database to capture information, forms and documents related to our clients. This training can be arranged on an individual basis as required.

Volunteer Application

CASE has been advised by the Legal Practice Board that, if you are a lawyer and have been admitted you must hold a current Practicing Certificate if you wish to volunteer in any capacity within our organisation.
Please note that for Saturday and Tuesday Night Client Interviews we require a commitment of 12 months and for Weekday client interviews we require as a minimum qualification that you are a 3rd or 4th Year Law student and provide a 6 - 12 month commitment.  VOLUNTEER APPLICATION FORM .

Volunteer Testimonials

I cannot begin to describe how much I have gained during my time at CASE for Refugees, on a both an academic and a personal level. As a student I have gained an abundance of knowledge and experience that have been invaluable in both grounding and encouraging my goals. Sure I could have gained similar levels of professional experience and life skills on work-experience; however that would never compare to volunteering at CASE. Apart from the fact that CASE is more of a home than an office, and as a volunteer your time and efforts are greatly appreciated, the most influential factor in volunteering at CASE has been more than the sense of worth and achievement; is the sense of purpose.

Law student at Notre Dame and CASE Volunteer

I have been a volunteer at CASE for Refugees for four years. When I first started volunteering at CASE, I undertook mainly administrative work - filing, drafting letters to clients and answering client enquiries. However, as time went on, I began to take on more legal/migration work and was given the opportunity to conduct client interviews under the supervision of a migration agent. I have learnt so much during my time at CASE. I have learnt how to use interpreters, how to interact with clients, how to complete visa application forms and how to draft effective statutory declarations and submissions. However, I was not only given the opportunity to learn a great deal, but I have also been blessed to work with some truly amazing people, and have been able to go home every week knowing that I have done truly valuable work and that I have made a difference in people's lives."

Law student and CASE volunteer